WILL MY PHONE WORK IN ISRAEL

woman making a call using an Israeli Pelephone SIM card

COMPATIBILITY OF MOST PHONES | YOUR PHONE MUST BE UNLOCKED |TECHNICAL REQUIREMENTS FOR DEVICE| YOUR PHONE MUST BE SIM-FREE FOR USE IN ISRAEL | HOW TO GET SIM CARD IN ISRAEL |COMPATIBILITY WITH LOCAL SIM CARDS | GSM PHONE WITH STANDARD FREQUENCIES: GSM 900 MHZ & 1800 MHZ, UMTS 850 MHZ & 2100 MHZ OR 4G LTE | CONTACT SIMTOISRAEL CUSTOMER SUPPORT

***

Yes, most likely your phone will work in Israel. 

But here are the exact technical requirements your device must meet to be compatible with local sim cards.

  1. Your phone must be a GSM phone with the following frequencies: GSM 900 MHz & 1800 MHz, UMTS 850 MHz & 2100 MHz or 4G LTE. Most new smartphones have quad bands (so they will work in Israel).
  1. IMPORTANT: YOUR PHONE MUST BE UNLOCKED 

Unlocked phone means your phone is not programmed to work exclusively with your original carrier’s network. Most post-paid devices are now unlockable as soon as they are paid off, or your contract ends. You can contact your carrier and ask to unlock it for a short while or to provide you with the unlock code for your phone.

Unlocking a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network, even if that network is technologically compatible.

Lock sim

One way to test if your phone is unlocked: try inserting different carriers SIM card into your phone. For example, if you use a Verizon SIM, try inserting an AT&T SIM into your phone. If the phone registers on the AT&T network, your phone is unlocked!  

Unlock sim

If the phone is locked you will see an error message when you turn on the phone or a message prompting you to enter a subsidy code. 

  1. IMPORTANT: YOUR PHONE MUST BE SIM-FREE FOR USE IN ISRAEL

∙ If your phone has dual-sim slots, use our SIM card in slot # 1.
∙ The SIM card will search for the mobile network and log on automatically.
∙ Insert the SIM only after landing in Israel, and while the phone is turned off.
∙ If you do not have network, turn off the phone and take out the SIM, insert the SIM back and turn on the phone.

SIM card

How do I get a SIM card in Israel?

You can get an Israeli SIM card from www.simtoisrael.com powered by Pelephone or Cellcom. The card will be delivered right to you whether you are in or outside Israel.  All cards have adaptable sizes and will fit Standard, Micro or Nano slots for any unlocked 2G, 3G or 4G smartphones.

All cards include unlimited calls to USA and Canada, 100GB of high speed internet and always available customer support.

Pick one according to the duration of your stay to save money be it 5 days, 7 days or even 90 days – www.simtoisrael.com/packages .

How to stay connected and save data in Israel?

Download the apps you will most likely need during your travel before you travel to Israel like WhatsApp messanger, Maps.me offline maps and other Travel Apps.

After you land in Israel insert your Israeli SIM card and switch on your phone. The phone will automatically connect to the Cellular network.

Whatsapp

Once you connect to network in Israel, open WhatsApp.

A message will appear saying “Carrier Changed, Mobile network changed. Do you want to register with a new phone number?”

For this above message:
DONT change the number.
DO select: KEEP (your own number)

Now you are connected and you have the same contacts and groups even though you are using a different SIM card. Click here to watch our tutorial video.