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        • SIMtoIsrael on TripAdvisor Highly recommended on TripAdvisor
        • SIMtoIsrael on TripAdvisor Highly recommended on TripAdvisor

        Frequently Asked Questions

        • Frequently Asked Questions

        Advantages (1)

        • Why choose our prepaid Israeli SIM card?

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        Customer Service (1)

        • Multilingual Customer-Service

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        SIM Details (9)

        • What Network do the Israeli SIM cards connect to?
        • What does the SIM card package include?
        • Which Israeli SIM card size do I need to order?
        • Do I need to activate my Israeli SIM card after purchasing it?
        • What time will my Israeli SIM card be activated?
        • Can my Israeli SIM card be used as a hotspot?
        • Do I need to return the Israeli SIM card?
        • Can I use the Israeli SIM card in other countries?
        • SIM packaging

        View all 9 articles

        SIM 5G Coverage (1)

        • Do the SIM cards have 5G network coverage in Israel?

        View 1 article

        International (7)

        • How can my friends and family call my Israeli number?
        • Can I send international SMS?
        • How do I know the remaining balance for the International calling credit?
        • Would I be able to receive international incoming calls? Would I be charged?
        • What are the International calling options?
        • What is the USA/Canada phone number for?
        • How do I make International Calls to USA/Canada?

        View all 7 articles

        Shipping (10)

        • What are our SIM card shipping options?
        • Where do I write my shipping address?
        • FREE Pick-Up in Israel
        • Shipping to the USA
        • International Shipping
        • Shipping in Israel
        • Shipping to Canada
        • Already have an Israeli SIM card?
        • Group Packages
        • What are the Business / Working days for Shipping?

        View all 10 articles

        Technical (6)

        • How do I replace the SIM card? – for iPhone
        • What should I do if my phone is locked?
        • Network troubleshooting
        • Internet & APN troubleshooting
        • Sending SMS by iPhone iMessage
        • Accessing Voicemail

        View all 6 articles

        How to Dial or send and SMS in Israel (2)

        • How do I call an Israeli phone number?
        • How do I send an SMS to an Israeli phone number?

        View all 2 articles

        Using WhatsApp (1)

        • Can I use WhatsApp to talk and text the same way I do with my regular home number?

        View 1 article

        Payment and Currency (1)

        • What are the Payment Methods and Currency?

        View 1 article

        Sections

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        • Customer Service
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        • International
        • Shipping
        • Technical
        • How to Dial or send and SMS in Israel
        • Using WhatsApp
        • Payment and Currency
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