EMERGENCY NUMBERS IN ISRAEL – TOURIST GUIDE 2022

ISRAELI POLICE | AMBULANCE | FIREFIGHTERS | HOW TO CALL 911 IN ISRAEL | LOW-COST MEDICAL CLINIC | EMERGENCY MEDICAL SERVICES IN JERUSALEM | HOSPITALS | MUNICIPALITY AND CITY INFORMATION | DIALING CODES | CITY PHONES | BUS SCHEDULES & FARES | TRAIN SCHEDULES & FARES | DOMESTIC AND INTERNATIONAL FLIGHTS INFORMATION | FOREIGN EMBASSIES IN ISRAEL | CONSULATES

How safe is traveling to Israel?

Travel in Israel is safe despite what media is constantly covering in southern Israel and Gaza. The situation in the south of the country is not affecting tourists moving around in the country as conflict areas aren’t areas where most people live. They certainly aren’t the areas that travelers visit. The main tourist areas – Tel Aviv, Jerusalem, Haifa, the Negev, Dead Sea and Galilee, remain as safe as always.

Crime rates are low. Tourists don’t have to worry about street crime.

Never the less you can never be too careful when visiting a foreign country. Stay vigilant at all times and save your emergency numbers for your peace of mind.

How to call 911 in Israel?

911 is the emergency number in United States as well as in a number of other countries. You can dial 911 while in Israel. You will automatically be redirect to a local number.

Calls to 911 are free of charge.

Some situations when you’d want to call 911:

• Crimes in progress
• Life-threatening situations
• Fires
• Traffic accidents
• Hazardous chemical spills
• Fire/smoke detector or carbon monoxide alarms that are sounding
• Explosive devices
• Elevator rescues
• Fuel spills
• Smoke in the building
• Aircraft emergencies
• Cliff rescues
• Beach or water-related emergency

911 calls are usually answered within 60 seconds.

What will happen if I call 112 in Israel?

112 is the European emergency number. This number is dialed free of charge from fixed and mobile phones everywhere in the EU. It will get you straight through to the emergency services – police, ambulance, fire brigade. EU tourists may intuitively dial 112 in an emergency.

On GSM phones, the number 112 is guaranteed to connect to emergency services, no matter what country you’re in. As with 911 in many countries 112 is programed to forward the caller to a local emergency number.

So if you are a traveler from Europe who dialed 112 or 911 don’t worry both calls will be forwarded to a local emergency and your phone will display “Emergency Call” on screen.

Local Emergency Numbers in Israel

Dedicated Emergency Number for Tourists in Israel

*3888

Call *3888 from any phone 24/7 for immediate answers regarding tourist services as well as assistance from the Israel Police, Ministry of Interior Services and the Airport Authority.

Tourists in Tel-Aviv can also call the tourist police at 03-5165382 if an emergency arises. The tourist police office is located on the corner of Geula and Herbert Samuel Streets, in Tel Aviv.

Police

100

110  (non-emergency)

info@gov.il

https://www.gov.il/en/departments

https://www.facebook.com/israelpolice

https://www.youtube.com/channel/UCqGqEABdf5Q0wlxEnc6RH5w

Ambulance

101

info@mda.org.il

https://www.mdais.org/en/

https://www.facebook.com/mdaonline

https://www.youtube.com/mdaisrael

In an emergency you can call the ambulance 101 to request an ambulance or to find out about the nearest casualty department.

Terem is an urgent care center that offers a range of services under one roof, including x-rays and laboratory tests on site. Many of the doctors and staff speak English.

Terem Talpiot
Phone: 1-599-520-520
Address: 6 Yanovsky St, Talpio

Low-Cost Medical & Dental Clinic in the Old City Open to Tourists

Phone: +972-2-627-1958
Address: Greek Orthodox Patriarchate Road, Christian Quarter, Old City
Opening hours: Mon – Thurs: 9:00am – 2:00pm; Fri: 09:00am – 2:00pm (general doctor only); Sat: 9:00am – 1:00pm; Sun: closed

Emergency Medical Services in Jerusalem

FIRST AID

Terem City Entrance
Phone: +972-2-509-3333
Address: 80 Yirmeyahu St, Romema

Terem Katamon 
Phone: +972-2-561-2139
Address: 4 Gedud Haivri St, Katamon

Terem Bikur Holim Hospital
Phone: 1-599-520-520 extension 2
Address: 74 Hanvi’im Street

HOSPITALS

Hadassah Hospital Ein Kerem
Phone: +972-2-677-7111

Hadassah Hospital Mount Scopus
Phone: +972-2-584-4111

Sharei Zedek Hospital
Phone: +972-2-666-6666

Bikkur Cholim Hospital
Phone: +972-2-646-4444

Fire Service

102

https://www.gov.il/en/departments/firefighting_and_rescue_israel/govil-landing-page

https://www.facebook.com/IsraelFireServices

https://www.youtube.com/user/IsraelFireServices

Electric Company

103

103@iec.co.il

http://www.iec.co.il/

https://www.facebook.com/israelelectric

https://www.youtube.com/user/israelelectric

*Open 8:00 am – 7 p.m.

Municipality and City information

106

*Dialing number in general is 106 but for some cities it varies between 106-109. Complete list of hotline numbers in Israel can be found in this list.

Phone repair      166
Phone service     199
Time                       1455
Wake-up call     1475

Other Useful Information?

Dialing Codes

City Phones

For example the cost of a call to Russia from a telephone box varies from 0.80 usd to 1.20 usd depending on the time of day. Calls from 20:00 to 08:00 are cheaper.

Small shops also have pay phones that work with coins. Per minute rate.

It is also worthwhile to first familiarize yourself with the rates of local telephone operators and choose the most favorable one, since the rates can vary greatly.

A call from a hotel is much more expensive than from a public pay phone.

Other Services

Again from outside Jerusalem, you must dial the city prefix (02) before any 7-digit phone number. 

From outside Israel, you dial only the (2) – without the zero – between the country code and the phone number.

Inside the city you do not need to dial the (02) prefix unless you are calling from a cellular phone.

Reverse search name for phone number in Israel

https://441il.com/reverse_lookup/phone_number/israel.html

Public Transportation in Israel

• For schedules and fares of buses in Israel, please visit: 
  http://www.egged.co.il/eng/ 

• For train schedules and fares, please visit: 
  http://www.rail.co.il/EN/Pages/Homepage.aspx

• For information about all domestic and international flights, please visit:
   http://www.iaa.gov.il/Rashat/en-US/Rashot

Foreign Embassies in Israel

Foreign Embassies in Israel

How can you call 911 without service?

If you have no network signal, call 911 for help. This emergency call will transmit to the closest network tower to you, giving rescuers an idea of where you are located. No signal is emitted from your phone. But if your phone is turned off or dead then no signal is emitted from your phone.

How to set up emergency phone numbers on your cell

In case of emergency you sure would like to let specifics of your medical history known and notify your trusted contacts about the situation you found yourself in. Luckily, smartphones allow you to create a medical ID or In Case of Emergency (ICE) contact with your health information and emergency contact of choice.

Set up emergency contact on an iPhone

The iPhone has a Medical ID option that will inform others of your medical history and emergency contact information.

1. Go to the health app on your phone
2. Select Medical ID
3. Edit so that it provides any medical and emergency contact information
4. Select the option to show when your screen is locked

Set up emergency contact on an Android

Androids also have a built-in emergency contact information option.

1. Go to your settings and search “Emergency information”
2. Select the option to edit and enter your emergency contact information

Set up ICE info on any smartphone

Another way to make your In Case of Emergency number accessible is by making it your lock screen background.

1. Go to the notes section of your phone
2. Write down your emergency numbers
3. Screenshot the note and save it as your screensaver

Label contacts

Lastly, if you don’t have a smartphone that has these capabilities, be sure you are labeling contacts correctly. Create a contact named “ICE” and put in your emergency contact’s info. It’s also helpful to label your emergency contacts with their relation to you. For example, use the contact name, “my husband” or “my wife.” This way, if you are in an emergency situation and someone finds your phone, they will know who they are calling.

For general informaion regarding COVID-19 guidelines and restrictions, please visit the Ministry of Health’s official website.